Some thoughts from fast-food job...

Saturday, July 26, 2008

Im standing here, in my Subway uniform, in a rather pissy/exhausted mood, thinking of all my little money-related pet peeves that I experience from behind the counter....

1) Don't make awkward jokes when your debit comes back insufficient funds. Even though I don't tell you, the machine tells me the difference between incorrect PIN and insuf funds. Don't try it over and over and over again and make awkward jokes about being poor. It's not really that funny...

(1A - Don't make more jokes when your VISA comes back declined right after your debit did. Maybe it's time to go home and make your own sandwich!!)

2) Don't keep your money in your bra. At least, don't hand it to me directly from your bra. I don't want your boob money. It's usually gross and sweaty. I don't need that.

3) Don't pull out a wad of cash (think over $700) and flip through it slowly just to prove to me how rich you are. I don't care. Plus, it makes me think one of two things (depending on your image), that you are either a drug dealer, or Daddy is giving you that cash.

4) Don't wait until you get down to the register to complain about the prices. The prices of everything is on the menu. Look it up. I don't make the prices, it's not my fault Subway is so expensive!

5) On top of that, don't complain about the prices when you are wearing your Hollister shirt, your Puma shoes, your D&G hat and your Chanel purse. Are you kidding me?!

6) Please don't hand bills to me all scrunched up. I'd rather not have to unfold them. If I could hand your change back to you all scrunched up, too, I would. (Note to self: Develop Magneto-like powers).

7) When the total comes to $9.77, don't have $10 to me and ask if you could "just get a quarter back." Um, no. You can't. Your change comes to $.22. Do I look like a penny-making machine??

8) When the total again comes to $9.77, please don't spend 2 minutes looking through your wallet, your purse, your pockets and you shoes for $.77, only to dump the dollar in change into our 'take-a-penny' jar. If you weren't going to keep the change, I could've gotten the $.23 change much much faster.

9) If you are part of a couple (or other type of pair) where both people want to pay for the couple's order, please decide ahead of time. I can't stand it when both people shove $20s in my face and expect me to pick one of them. I will take the one closest to me or I will just stand there until you decide. Seriously.

That really rounds them out. And, surprisingly enough, in the last two hours of my four-hour shift this evening, I've encountered all of them *sigh*.


Esme said...

Oh yes, I agree with you. And I'll add another one. If you don't have enough for change, break out the bill or get a smaller size, don't think you can take the money out of my tip jar.

hang in there. It's nice extra money.

Fabulously Broke said...

UGH I hated working at those shops.. My heart goes out to you

Canadian Saver said...

Sounds like a tough shift :-(

Jerry said...

As a guy, I hadn't considered "boob money" before. Yeah, I wouldn't want that either. Ew. Tough shift, indeed.
Hey, the extra money will lead you the heck out of Dodge and on to a new adventure, so it will be worht it in the end. You have the emotional insurance that you will be able to leave soon, so that can help keep you sane while people act like doofuses in Subway. =)

bugbear said...

"Boob money" is gross< I will agree.

There certainly is a place for honest complaining. While that is ture, however, I suspedt you are missing an opportunity to learn a lot in what must be a low-paying job--how to give good customer service.

Try this: learn everything you can from each transaction so that the customer goes away feeling that it was one of the most pleasant things he/she did all day.

If you really want to learn about service, try reading Zingerman's Guide to Great Service.

The things you learn could come in handy in the future.